Innovative. HarmoniOus. Collaborative.
Guiding you towards creative solutions through expert services.
Innovative. HarmoniOus. Collaborative.
Guiding you towards creative solutions through expert services.
About Leila BIDAD MDR Consulting
Leila Bidad has provided proactive and reactive conflict resolution services for over a decade to a diversified portfolio of clients. Leila has a profound dedication to fostering peace and harmony in various organizational settings. She brings a wealth of experience in mediation, facilitation, conflict coaching, teambuilding, training, change management, and external Ombuds, serving federal government, construction, retail, auto-manufacturing, nonprofit, and education sector clients. Leila's unique approach combines her extensive knowledge of human behavior with practical strategies to address and resolve conflicts effectively.
Leila holds a Master’s of Dispute Resolution (MDR) degree from Pepperdine University’s top-ranking Straus Institute and has undergone comprehensive training in mediation and facilitation. Her career is marked by a series of successful interventions and training programs that have significantly improved organizational dynamics and interpersonal relationships within her clients' teams. She is known for her ability to create a safe and supportive environment where all parties feel heard and respected, facilitating sustainable and positive outcomes.
Leila serves as a senior practitioner of two professional rosters of practitioners: Pollack Peacebuilding Systems and the Department of Interior (DOI) Collaborative Action and Dispute Resolution (CADR) through Collaborent LLC. As a compassionate peacebuilder, Leila is focused on utilizing data to identifying and bridging gaps in information, communication, system design, structure, culture, and needs. As a highly skilled facilitator, Leila is passionate about ideating through multi-perspective narratives and untangling the people-side of change to elevate the organization from the current stage to the future state. Her passion for peace and her comprehensive skill makes her an invaluable asset to any team or organization seeking to resolve conflicts and foster a harmonious work environment.
Services
Mediation
Conflict Coaching
Facilitation
- Confidential, neutral, impartial third party intervention
- Certified Mediator since 2011
- 1 hour intake with each party
- 8-12 hours of facilitated dialogue/caucusing
- Confidentiality Agreement
- Mediated Settlement Agreement/Communication Plan
- Transformational approach to saving face, developing relationships, and building the muscle of trust
- Opportunity to revisit agreement in three months to ensure success
Facilitation
Conflict Coaching
Facilitation
- Certified Facilitator through Leadership Strategies
- 1 hour intake call with point of contact(s)
- Interviews with key stakeholders
- Option to add survey(s) that yield qualitative and quantitative-based data
- Option to add 360 assessments for team-building focused engagements
- Option to add action leadership challenges for long term strategic planning
- Option to draft collaborative team agreements
- Theming of data and creating an agenda for POC(s) review
- 1-3 days of facilitation
- Meeting summary
- Debrief with POC(s)
- Action planning recommendations
Conflict Coaching
Conflict Coaching
Conflict Coaching
- 1 hour intake call to ensure fit and understanding of needs
- 6-12 hours of virtual problem-solving and skillset building
- Option to meet with a direct report, a colleague, and a supervisor or client to obtain further insights into necessary behavioral and competency related changes
- Final Progress Report
Training
Change Management
Conflict Coaching
- Trained through the FMI Leadership Institute
- 1 hour intake call with key point(s) of contact
- Debrief on previous material provided on subject matter
- Interviews with 3-5 individuals to provide customized portfolio of case samples
- Review of draft Power Point slide deck with POC(s)
- Experiential learning based exercises
- Personalized workbook
- Option to record the session for future use at extra cost*
- Off the shelf training topics:
Proactive & Reactive Conflict Management
Difficult Conversations
Priming the Pump
Navigating Feedback
Influential Leadership
Operating in Flow
Change Management
Change Management
Change Management
- 1 hour intake call with stakeholders to understand the current state of enterprise-level challenges facing the team/organization
- Monthly meetings to build a roadmap for the future state utilizing the ProSci ADKAR Model of change management
- Interviews with representatives of each department/team undergoing change to identify gaps and challenges
- Monthly townhall meetings to ensure transparent communication on all levels
External Ombuds
Change Management
Change Management
- Candid, timely, on-demand virtual access to a confidential hotline that can help navigate conflict/difficult conversations
- Option for multiple people to join a call for a proactive facilitated dialogue
- Option to triage performance improvement plan delivery/implementation
